TaxBrain Review

TaxBrain is a good service for filing a 1040EZ or a simple 1040 return. It is a bit on the pricey side but TaxBrain can provide you with a quick loan at an additional cost.

Intuitive Navigation:

The navigation leaves something to be desired. In order to make changes to a previous screen, you must finish and save the screen you’re working on and then go back.

Novice-Friendly:

TaxBrain is just like filling out the paper forms yourself – without paper. It is not a good solution for a novice user. The process begins with a few questions that then guide you to the correct forms which you fill in online.

Ease of Installation/Setup:

Account setup took a few minutes, but there is no download or installation necessary. Upon setup, you create a username and password to save your settings.

Feature Set:

TaxBrain offers many extra forms you may need such as forms for income reporting, small business income/loss, deductions, credits, and a few special forms. You can import your data from Quicken or Microsoft money.

Help/Documentation/Search:

In terms of customer support the offer chat, email and telephone contact. They also post a knowledgebase section and FAQ pages, however they are not necessarily easy to find. For example, if you click on “questions” from their home page it takes you to a “We’ve got Answers” page, but the only thing you can access there is the chat option.

Summary:
TaxBrain is useful if you know what you’re doing – and it can get it done usually in less than 40 minutes. If you cannot wait to get your refund, TaxBrain can help you get a quick loan.

Tags: 1040, efile, Software Reviews, tax software, taxbrain

CompleteTax Review

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CompleteTax ranks among the best services to eFile your taxes. A simple questionnaire guides you through the process, and an extensive Tax Guide provides a wealth of information.

Intuitive Navigation:

Navigation was simple. You simply fill in the blanks and move to the next section. CompleteTax saves all your data so you can take a break and resume filing at any time.

Novice-Friendly:

Complete Tax is exceptionally helpful to first time filers. The tutorial when you sign in explains everything you will need to provide and explains how to use the website.

Ease of Installation/Setup:

The entire program is hosted online – there is no software to install. We found no problems or complications when starting the process.

Feature Set:

CompleteTax includes all the features you need to file you taxes. CompleteTax will automatically check your return for errors or omissions, allows you to automatically import data, and includes an extensive tools and help section.

Help/Documentation/Search:

Customer support is available via email, or online chat. There is an extensive help section to answer your questions.
CompleteTax has a lot of online material to answer your questions. Or, you can contact customer


Summary:
CompleteTax is user-friendly and offers sufficient tax advice and information. The program is all-inclusive and is definitely worth taking a look at.

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Tags: 1040, completetax, efile, Software Reviews, tax software

TaxAct Software Review

TaxAct has long been one of our favorite eFiling solutions. It is affordable and easy to use and receives our Bronze Award. TaxAct falls behind TurboTax and TaxCut because of it’s lack of advanced features such as investment advice and retirement planning. For simple tax returns and first time filers, TaxAct is good choice.

Intuitive Navigation:

TaxAct navigation is intuitive and easy to use. You can easily jump from section to section and the questions are easy to understand.

Novice-Friendly:

TaxAct allows you to either answer tax questions or directly enter data into forms to complete your return. You can also import W-2s directly from participating employers. The ease of navigation and the simplicity of questions makes the service very novice-friendly.

Ease of Installation/Setup:

TaxAct was exceptionally easy to set up. We experience no problems or complications.

Feature Set:

TaxAct provides free federal eFiling and state filing at a very reasonable price.
You can determine the future impact of life events such as marriage, having children, changing jobs, and more.
TaxAct will pay your penalties if any of the calculations are incorrect.

Help/Documentation/Search:

The help sections provides useful information including J.K. Lasser’s Expert Tax Help and tech support through telephone, mail, fax, and email. The FAQ section is useful – although the search tool returned some inapplicable results.

Summary:
TaxAct is a great service at a great price. It provides all the necessary features for simple eFiling of both your federal and state tax returns. TaxAct receives our BRONZE award.

Tags: 1040, 2nd Story Software, efile, federal, free efile, Software Reviews, state, tax software, taxact